Before contacting us:

• PLEASE CONTACT EVONY SUPPORT FOR QUESTIONS RELATED TO EVONY. We are not affiliated with Evony so we can't help you with any in-game issues!
  
  
• Please see if your question is already ansewred in our Frequently Asked Questions section.
  
  
• If something is not working, please let us know the page that is causing you problems, what you are trying, what happens, and any error messages you may receive.

We will not respond to:

• Requests to retrieve usernames or password. Please use the "Forget You Username/Password" form to retrieve your username and password. If you entered your email incorrectly when you signed up please ask an admin in your portal to lookup your username/change your password.
  
  
• Questions that are already answered in the Frequently Asked Questions section of our site. If you do not receive a reply from us after a few days then the answer to your question was probably already in the FAQ's.