Frequently Asked Questions

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  • I can login, but once I click a link I get referred back to the login page.
  • I forget my password or my password is not working, how do I reset it?
  • I forgot my username, what do I do?
  • I get a "Navigation Cancelled" error shortly after logging in
  • I get this error message when I login "Username & password combination is incorrect, please try again"
  • I get this error when trying to reset my password: "That username does not exist in this portal, please try again"
  • The login field is only 16 charcters long but my username/email is longer.
  • When I try to login the screen blinks and brings me back to the homepage.



  • The login field is only 16 charcters long but my username/email is longer.

    The username field in the application form is also only 16 characters long so this is not an issue.

    Please note that your Evony login information will not work on Evolliance as we are a completely separate site. In addition to your Evony login, you will need to apply for an account with your alliance's portal.


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