Other Additions & Changes

New Customer Service Center

Evony has started up a new customer servive ticket system to help get your problems solved with your accounts it's getting good reviews and helping people faster but there is a trick to it. First you must go and get a help-spot ticket number then you must email a customer representative with that ticket number and with the correct format. Help Spot Format:
  • HelpSpot Ticket:
  • Server:
  • Lord Name:
  • Email:
  • Facebook (if applicable):
  • PayPal Transaction ID (if applicable):
  • Type of Issue (i.e. lost troops):
  • Description of Problem:
Remember to get only 1 ticket per problem and to only send one email to an Evony representative, a good tip is to be nice, cordial, and brief in your letter to your representative, if you send 5 ticket numbers in one email you will fall to the bottom of the pile so to speak so remember one ticket one mail one solution.

Get A Help Spot Ticket Number Here
  • Mike @ evony.com
  • Nathan @ evony.com

Bug Reports

There is no in-game bug report mail anymore all bugs must be submitted to the forums through the AGE II bug reports thread, A word of caution here that you should try to check this thread before posting a bug report in it to see it its already been addresed, as if we fill the thread up with 100 of the same reports it just makes it harder for them to sort through it and get it solved faster.

Bug Report Format:

  • Screen Shot(s)(if applicable):
  • Brief Description:
  • Bug/Problem(s) Encountered:
  • Outcome observed:
  • Outcome expected:
  • System Specs:
  • Server:
Age II Live Server Bug Reporting

You lost your email account

So i know some people have run across this problem in a variety of ways just wanted to let players know there is help for this you can go here and fix that and change to a new email if needed, it's a quick process,reset email for your account here.

Daily amulet

No longer comes at a specific server time, instead it will appear as a pop up and then 24 hours from the time it's accepted, it will then pop up again.

Vesta's blessing

If a player spends $30 dollars they receive this item and it can reduce your troop upkeep by 50% for 24 hours, and can be stackable (meaning if you already have this buff, it will add a further 24 hours). This means you can reduce your troops upkeep by 50% for 48 hours or more!

New players tip

Beginners may now build two buildings at once for their first 3 days.

Food changes

When a city does not have enough food to feed its troops and begins drawing food from other cities, also food offers in the marketplace, to prevent "food hiding" has been instituted.

Zoom in Town/City Views

You can zoom in and out while in the Town and City views by using your mouse wheel. Alternately, you can use the Autofit button found at the top left of the screen next to the Package button.


Easy Truce

You can now click the non-truce icon in the top right of the game window to change your status and Truce or enter Holiday mode.